Privacy Policy & SMS Communication Consent

Effective Date: January 1, 2026

Bay Area Mobile Opticians (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.

1. Information We Collect

We may collect the following types of personal information:

Name, phone number, email address, and mailing address
Date of birth and basic demographic information
Health-related information necessary for providing opticianry care
Communication preferences, including SMS/text opt-in status

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments
Provide healthcare services and follow-up care
Communicate about orders (eyewear, lenses, etc.)
Respond to inquiries and provide customer support
Send appointment reminders and important updates via SMS or other methods
Maintain internal records and comply with legal obligations

3. SMS/Text Messaging Communications

By providing your phone number and opting in, you consent to receive text messages from us, which may include:

Appointment reminders and scheduling
Care-related follow-ups
Order and service updates

Message and data rates may apply. Message frequency may vary.

You may opt out at any time by replying “STOP” to any message.

4. How We Share Your Information

We do not sell your personal information.

We may share your information only as necessary with:

Healthcare providers involved in your care
Service providers who assist with business operations (e.g., EMR systems, communication platforms)
Legal or regulatory authorities when required by law

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, SMS/MMS text messaging is not always a secure form of communication, and there is some risk of interception.

6. Your Privacy Rights

You have the right to:

Request access to your personal information
Request corrections to your information
Withdraw consent for communications, including SMS

To make a request, please contact us using the information below.

7. Children’s Privacy

If you have questions about this Privacy Policy, please contact us:

Rad Eyes Mobile / Rad Optometric Care Inc.

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Acknowledgment

By using our services or opting into communications, you acknowledge that you have read and agree to this Privacy Policy.